Co-Instructor(s) Relationships: Rules and Guidelines

A Web Mentorz Course(s) may have more than one Instructor(s) only for those accounts which are registered as an Institute as these Co-Instructor(s) or Teaching Assistant(s) plays a role in creating and managing the Course(s). This article is intended to guide Institute(s) considering this option toward positive use cases (e.g., co-developing a Course(s) can be a great way to add expertise and a fresh perspective).
We frequently see two main reasons why Institute(s) buddy-up on Web Mentorz:

  1. They’re looking for support with Course(s) creation, development and production
  2. They’re looking for help teaching or managing the Course(s) (e.g., responding to discussions etc.)

 

Web Mentorz Policy on Co-Instructor(s)

We’re always on the hunt for new ways to leverage our Institutes’ innovation by providing Institute(s) with creative freedom - whether it is to find new ways of creating great content or tapping into each other’s expertise to grow their business. As with all tools and features, the purpose is to use them to benefit both students and other fellow Instructors. However at times, these same tools are abused in order to circumvent open education platform policies on Course(s) Announcements and other tools we provide.

Here are a Few Quick Thumb Rules to Steer you in the Right Direction:

  • DO be involved as a  co-instructor(s) if each individual is bringing in unique expertise in the form of Course(s) creation, development, production, teaching or managing the Course(s).
  • DO make co-instructor(s) visible on the Course(s) if they’re the ones actually appearing in the Course(s) or engaging with students. At least one of the visible Instructor(s) of the Institute on the Course(s), should be the person students are learning from and interacting with.
  • DON’T be co-instructor(s) with the primary goal of exploiting Web Mentorz’s marketing tools or sharing each other’s student base.
    • For example, if an instructor wants to pair up with you after you’ve published your Course(s) just to market to one another’s students, this is against Web Mentorz policies. Remember, if you’re actually interested in marketing each other’s Course(s), you can do so by becoming an Affiliate.
    • If on the other hand, you want to co-develop or co-manage a Course(s) together right from the beginning, that’s exactly why we enable Course(s) to have multiple Instructor(s) from a particular Institute(s), and is totally fine.



 

When we see instances where an Institute is clearly going against the spirit of Web Mentorz policies in an attempt to violate the terms and conditions and spoil the system or if we see a severe negative impact on the student experience (high unsubscriber rates or refund rates due to instructor or co-instructor behavior) it will be considered a violation of our policies.

Everyone makes mistakes, so most first violations will result in a warning. Subsequent violations may result in loss of access to product features (e.g., Course(s) Announcements), account suspension, or in rare cases, account termination.

Remember, if you are planning to add a co-instructor to your Course(s) in your Institute(s), we recommend that it be someone whom you know and trust and the conduct of the said co-instructor shall be entirely your liability. Please take extra care and consideration if you are splitting revenue with or giving editing rights to a co-instructor. Keep in mind that Web Mentorz’s contractual relationship is strictly between Web Mentorz and each of the Institute(s). Any co-instructor(s) business agreements related to a Course(s) remains exclusively between the co-instructor(s) and the Institute(s) and Web Mentorz will not be responsible for any such contract entered by you.

 

 

Disclaimer

 

The views, information, content, educational material or opinions expressed or provided on the website are solely those of the Instructor(s)/Institute(s)/Student(s)/Subscriber(s) involved and do not represent in any way those of Web Mentorz. Web Mentorz is not responsible and does not verify the accuracy or the ownership of the information uploaded on the website. The primary purpose of the website “Web Mentorz” is to connect the students with the educators across India.

Web Mentorz undertakes to remove any illegal information uploaded on the website as soon as the same is brought to the notice of our team alongwith adequate evidence. Web Mentorz will not be liable in any manner whatsoever for any information uploaded on the website as it is just a platform to connect the students with the educators and itself does not provide any information. Though Web Mentorz retains full rights to take appropriate legal action in case of any illegal acts done by anyone on the website.

 

 

Master Services Agreement

This Agreement was last updated on Novmeber13, 2020.

This Master Services Agreement (“Agreement”) governs the access and use of Web Mentorz for Business and Web Mentorz for Government.

1. Definitions. As used in this Agreement, the following terms have the meaning set forth below.

a) “Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity.

b) “Customer” means the party entering into an Order Form with Web Mentorz, or otherwise signing up to use the Services.

c) “Course(s)” means the online courses, live classes, pre-recorded video lectures, pre-recorded audio lectures, study notes, study materials, free books & pdfs, reading notes, quizzes, etc. provided by Web Mentorz as part of the Services.

d) The “Fees” means the amounts payable by Customer to Web Mentorz for access to the Services.

e) “Order Form” means the ordering document mutually executed by Web Mentorz and Customer, including electronic orders submitted by Customers purchasing the Plan/Package version of the Services, specifying: (1) the Fees payable by Customer to Web Mentorz for provision of the Services, (2) the duration of the Services to be provided by Web Mentorz to Customer, (3) the number of Users authorized to access the Services, and (4) other billing and payment information regarding Web Mentorz’s provision of the Services to Customer.

f) “Personal Data” means any personal data that Customer submits into the Services.

g) The “Services” means Web Mentorz for Business or Web Mentorz for Government, a platform for online education provided by Web Mentorz that includes the Courses.

h) “Web Mentorz” means www.Web Mentorz.com a unit of Vedsar India Private Limited, or one of its affiliates.

i) “Users” means the employees and contractors that Customer authorizes to access and use the Services.

2. Provision of the Services. Web Mentorz agrees to make the Services available to Customer and its Users pursuant to the terms of this Agreement, and as specified in an Order Form. In the event that Customer is purchasing a subscription to the “Instructor(s)/Institute(s) Plan/Package” or “Student(s) Plan/Package” version of the Services, then Customer acknowledges and agrees that certain features generally available in the Services may not be available to Customer.

3. Restrictions. Customer shall not, nor shall it permit its Users to:

a) Copy, distribute, create derivative works, hack, or modify the Services or any of the Courses,

b) Input any inappropriate, infringing, offensive, racist, hateful, sexist, pornographic, defamatory or libelous content into the Services,

c) Scrape, spider, or utilize other automated means of any kind to access the Services, including but not limited to accessing API endpoints for which Customer or its Users have not been provided authorization by Web Mentorz,

d) Use the Services for benchmarking or any other similar competitive purposes, or in order to build a competitive product to the Services,

e) Share login access to the Services among multiple individuals, transfer a User license (except in connection with a change of job assignment or termination of employment), or otherwise permit any party other than the Users to use the Services,

 

f) Use or access the Services in violation of any prevalent Indian laws, rules or regulations, or allow any individual that is on theIndian government denied-party list to use the Services,[MOU1]

g) Introduce any computer code, file, or program that may damage the Services,

h) Use the Services in any manner that is unlawful or that infringes the rights of others, or

4. Violations of Restrictions. In the event that Web Mentorz determines that Customer or any of its Users has violated the restrictions set forth in Section 3 above, Web Mentorz reserves the right to terminate or suspend access to the Services for Customer or the relevant Users.

5. Fees. Customer will pay the Fees as set forth in one or more Order Forms. Unless stated otherwise in an Order Form, all fees are payable in Indian Rupee (INR) and US Dollars in case of subscriptions paid from other countries. In the event of delay in payment by any  Customer, beyond the terms as mentioned,, then Web Mentorz reserves the right to charge the interest @ 1.5% per month, and Customer will be liable for all third-party collection costs.

6. Taxes. The Fees and other amounts required to be paid hereunder do not include any amount for taxes, including any applicable sales, use, excise, goods and services tax (GST) or other transaction-based tax ("Taxes") or levy (including interest and penalties). Customer agrees to pay all amounts payable under this Agreement free and clear of all deductions or withholdings or rights of counter claim or set-off, unless required by law. If a deduction or withholding is so required, then Customer agrees to pay such additional amount as to ensure that the net amount received and retained by Web Mentorz equals the full amount that Web Mentorz would have received had the deduction or withholding not been required. Customer shall reimburse Web Mentorz and hold Web Mentorz harmless for Taxes or levies to which Web Mentorz is required to collect or remit to applicable tax authorities. This provision does not apply to Web Mentorz's income, franchise and employment taxes or any taxes for which Customer is exempt provided Customer has furnished Web Mentorz with a valid tax exemption certificate. To the extent a taxing authority changes their position or taxing policy requiring Web Mentorz to collect a Tax or levy from Customer, Web Mentorz will add the Tax or levy to the Customer invoice.

 

7. Confidentiality.

a) Scope of Confidentiality. Each party agrees that all code, inventions, know-how, or business, technical, and financial information disclosed to such party (“Receiving Party”) by the disclosing party (“Disclosing Party”), constitute the confidential information of the Disclosing Party (“Confidential Information”), provided that it is either identified as confidential at the time of disclosure, or should be reasonably known by the Receiving Party to be confidential due to the nature of the information disclosed. Personal Data is considered Confidential Information. Confidential Information will not, however, include any information that: (1) was publicly known and made generally available in the public domain prior to the time of disclosure by the Disclosing Party, (2) becomes publicly known and made generally available after disclosure by the Disclosing Party to the Receiving Party through no action or inaction of the Receiving Party, (3) is already in the possession of the Receiving Party at the time of disclosure by the Discloser, (4) is obtained by the Receiving Party from a third party without a known breach of the third party’s obligations of confidentiality, or (5) is independently developed by the Receiving Party without use of or reference to the Confidential Information. The Receiving Party may disclose the Disclosing Party’s Confidential Information if required by law so long as the Receiving Party gives the Disclosing Party prompt written notice of the requirement prior to the disclosure and assistance in obtaining an order protecting the information from public disclosure.

b) Non-Use and Non-Disclosure. Except as expressly authorized herein or as necessary to perform its obligations hereunder, the Receiving Party agrees to: (1) not disclose any Confidential Information to third parties, and (2) not use Confidential Information for any purpose other than as necessary to exercise its rights or perform its obligations hereunder.

c) Processing of Personal Data. Notwithstanding the provisions of this section, Customer agrees that Web Mentorz may process Personal Data as necessary for: (1) storage and other processing necessary to provide, maintain, and update the Services, and (2) the provision of customer and technical support to Customer regarding the Services. To the extent that Customer is subject to a local data privacy law (including but not limited to the laws applicable in India as well as International Privacy Laws), then Customer agrees to request from Web Mentorz a data protection agreement prior to providing any Personal Data to Web Mentorz.

8. Term and Termination.

a) Duration of Term. This Agreement will commence on the Effective Date, and will continue until all Order Forms hereunder have expired or have been terminated. The duration of the Services will be specified in each applicable Order Form. Unless otherwise specified in an applicable Order Form, and with the exception of Customers on the Web Mentorzfor Business plan that have disabled auto-renewal within the Services, Order Forms will renew automatically for additional terms of one year, unless terminated by either party by giving at least 30 days written notice prior to the end of the then-current term. For Instructor(s)/Institute(s) click here (hyperlinked with ours).

b) Termination for Material Breach. Either party may terminate this Agreement and any applicable Order Forms in the event that the other party materially breaches this Agreement, by providing 30 days written notice, unless such breach is cured during such 30 day notice period. In the event that Customer terminates this Agreement or any Order Form due to material breach by Web Mentorz, then Customer will be entitled to receive a pro-rated refund for Services not rendered past the termination date. Sections 5-11 and 15-18, as well as any accrued rights to payment, will survive any termination or expiration of the Agreement. For Instructor(s)/Institute(s) click here (hyperlinked with ours).

9. WARRANTY DISCLAIMER. EXCEPT AS OTHERWISE AGREED UPON BY THE PARTIES, WEB MENTORZ PROVIDES THE SERVICES AS-IS AND DISCLAIMS ALL WARRANTIES RELATING TO THE SERVICE, EXPRESS, OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY WARRANTIES RELATING TO MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR AVAILABILITY.

10. Limitation of Liabilities. NEITHER PARTY WILL BE LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR RELATED TERMS AND CONDITIONS UNDER ANY THEORY OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY FOR: (1) ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR (2) ANY AMOUNTS IN EXCESS OF THE FEES PAID OR PAYABLE BY CUSTOMER TO WEB MENTORZ IN THE 12 MONTHS PRIOR TO THE DATE THE RELEVANT CLAIM AROSE.

11. Indemnification.

a) Web Mentorz’s Indemnification Obligations. Web Mentorz agrees to defend Customer for all third party claims arising from an allegation that Customer’s use of the Services as permitted under this Agreement infringes upon a third party’s intellectual property rights (“Claim Against Customer”), and indemnify Customer from any damages, reasonable attorney fees, and costs incurred by Customer as a result of a Claim Against Customer. In the event that the Services become subject to a third-party intellectual property claim, or Web Mentorz believes that the Services will become subject to such a claim, then Web Mentorz may elect to: (1) modify the Services so that they are no longer allegedly infringing, (2) obtain a license for Customer’s continued use of the Services, or (3) terminate this Agreement or any applicable Order Forms, and provide Customer a pro-rated refund for Services not rendered past the termination date. This section states Web Mentorz’s sole liability to the Customer with respect to a claim that any part of the Services infringes the intellectual property rights of a third party.

b) Customer’s Indemnification Obligations. Customer agrees to defend Web Mentorz for all third-party claims arising from Customer’s violations of Sections 3(a) and 3(b) of this Agreement (“Claim Against Web Mentorz”), and indemnify Web Mentorz from any damages, reasonable attorney fees, and costs incurred by Web Mentorz as a result of a Claim Against Web Mentorz.

c) Requirements for Indemnification. In order for the indemnification obligations hereunder to apply, the party seeking indemnification must: (1) promptly tender a claim for indemnification, (2) allow the indemnifying party sole control of the defense or settlement of the underlying claim, and (3) reasonably assist with any defense or settlement of the underlying claim at the indemnifying party’s request and expense.

12. Anti-Corruption. Neither party has received or been offered any illegal or improper bribe, kickback, payment, gift, or thing of value from an employee or agent of the other party in connection with this Agreement. Reasonable gifts and entertainment provided in the ordinary course of business do not violate the above restriction. Upon learning of any violation of this restriction, Customer agrees to promptly notify Web Mentorz’s legal department, by emailing legal@webmentorz.com.

 

13. Publicity. Customer grants Web Mentorz the right to use Customer’s company name and logo as a reference for marketing or promotional purposes on Web Mentorz’s website and in other promotional materials.

14. Force Majeure. Neither party will be liable for any failure or delay in the performance of its obligations hereunder to the extent caused by a condition that is beyond a party’s reasonable control, including but not limited to natural disaster, civil disturbance, acts of terrorism or war, labor conditions, failure by a third party hosting provider or utility provider, governmental actions, interruption or failure of the Internet or any utility service, or denial of service attacks.

15. Assignment. Neither this Agreement nor any of the rights and licenses granted under this Agreement may be transferred or assigned by either party without the other party’s express written consent (not to be unreasonably withheld or delayed), except, however, that either party may assign this Agreement and all Order Forms under this Agreement without the other party’s consent to an Affiliate or to its successor in interest in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any other attempt to transfer or assign this Agreement will be null and void. Subject to the foregoing, this Agreement shall bind and inure to the benefit of the parties, their respective successors, and permitted assigns.

16. Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision shall be deemed null and void, and the remaining provisions of this Agreement shall remain in effect.

17. Governing Law Venue, and Attorney’s Fees. This Agreement and any disputes arising under it will be governed by the laws applicable in the State of Uttar Pradesh without regard to its conflict of legal provisions, and each party consents to the jurisdiction of the  courts located in Allahabad (Prayagraj), Uttar Pradesh, India.

18. Entire Agreement. This Agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof, and any and all written or oral agreements previously existing between the parties are expressly cancelled. This Agreement and any mutually executed Order Forms shall apply in lieu of the terms or conditions in any purchase order or other documentation that Customer provides, and all such terms and conditions are null and void and superseded by this Agreement and any mutually executed Order Forms. This Agreement, or any part thereof, may be modified by Web Mentorz at any time, including the addition or deletion of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting.

19. Arbitration.Any dispute between Web Mentorz and party arising out of, relating to or in connection with this Agreement shall be settled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 by a sole arbitrator mutually appointed by the parties. Either party may serve the other partya notice in writing specifying the existence and nature of the dispute and the intention to refer the dispute to arbitration. The venue of such arbitration shall be in Allahabad (Prayagraj). The entire Arbitration proceedings shall be conducted in English.


 [MOU1]This should be as for India

 

Pricing Your Course(s)

Your Web MentorzCourse(s) can be free or paid. Herein the term Course(s) refers to all the study materials which includes online live video classes (broadcast or interactive), pre-recorded video lectures, audio lectures, study notes (pdf, any document format), etc. If you would like to charge for your Course(s), the first step is to register (either as an individual Instructor or an Institute) on Web Mentorz. Once you have registered you can set the prices for your Course(s).

While you, the Instructor/Institute control the price of your Course(s), we do have market competitive price standards in order to ensure a consistent and intuitive pricing experience for students and also to help the Instructor(s)/Institute(s) boost their sale of Course(s) and increase the number of subscribers. We also offer guidance based on market competitive pricing data, in order to help you find the best price for your Course(s).

What You Need to Know:

  • Instructor(s)/Institute(s) can set prices for Course(s) on own their own, however if you need assistance you can contact support@webmentorz.com before setting up the price for your Course(s). Web Mentorz will get in touch with the Instructor/Institute before final publication of the Course(s) to provide help in setting up the price in order to match the market competitive price and help boosting the sale of Course(s), however your decision on price setting for Course(s) will be final.
  • While you can change the price of your Course(s) at any time, you can alsoopt from Free to Paid anytime upon your discretion. If you opt from free to paid and back to free (or vice versa) after the Course(s) is published, your promotional announcements for the Course(s) will be disabled for 7 working days for us to process and decide the eligibility of your course for promotion and make necessary corrections in our records for accounting purposes
  • Course(s) that you charge for on Web Mentorz cannot be offered for free on YouTube, you own site, other sites or any other online platform.

The Pan India Price Matrix

The pan India price tier matrix communicated to you via our support team includes the market competitive price data which you can select for your Course(s).

  • The price points advised to you by the support team are calculated using current market conditionsand are adjusted regularly.
  • Charm pricing options, where the price is set and displayed as ending in “9”, are also available.

 

Privacy Policy

This Privacy Policy was last updated on November07, 2020.

We have updated this policy to make it shorter and easier to read, and the same is in accordance  with the laws prevalent in India.

Thank you for joining India's Leading Open Education Platform. We at Web Mentorz a unit of Vedsar India Private Limited, (“Webmentorz.com”,“Vedsar India Private Limited.”, “we”“us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Web Mentorz website, mobile applications, APIs or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Table of Contents

1. What Data We Get

We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Web Mentorz. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using.

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

 

 

 

 

Profile Data

You can also choose to provide profile information like a photo, headline, website link,YouTube link, social media profiles, or other data. Your Profile Data will be publicly viewable by others.

Shared Content

Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructor(s)/institute(s), or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.

Course Data

When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructor(s)/institute(s), teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements.

Student Payment Data

If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card/debit card information, billing address, mobile number and zip code. For security, Web Mentorz does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

Instructor(s)/Institute(s) Payment Data

If you are an Instructor(s)/Institute(s), you can link your Bank Account, UPI, Mobile Wallets or other payment account to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, account ID, physical address, or other data necessary for us to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, tax identification numbers, biographical information, and other personal information necessary for taxation purposes. For security, Web Mentorz does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider.

Data About Your Accounts on Other Services

We may obtain certain information through your social media or other online accounts if they are connected to your Web Mentorz account. If you login to Web Mentorz via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts.

Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.

If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

Sweepstakes, Promotions, and Surveys

We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name, email address, date of birth, or phone number. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Communications and Support

If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the Services (including browsing courses), we collect certain data by automated means, including:

System Data

Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).

Usage Data

Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”).

Approximate Geographic Data

An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How We Get Data About You

We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

 

2.1 Cookies and Data Collection Tools

 

As detailed in our Cookie Policy(interlink with ours), Web Mentorz and service providers acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies,tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.

Web Mentorz uses the following types of cookies:

  • Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
  • Security: cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
  • Functional: cookies that store functional settings (like the volume level you set for video playback).
  • Session State: cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

 

2.2 Analytics

We use third-party browser and mobile analytics services like Google Analytics on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

2.3 Online Advertising

We use third-party advertising services like Taboola, Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.

When using website and mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

3. What We Use Your Data For

We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.

We use the data we collect through your use of the Services to:

  • Provide and administer the Services, including to display customized content and facilitate communication with other users;
  • Process your requests and orders for courses, products, specific services, information, or features;
  • Communicate with you about your account by:
    • Responding to your questions and concerns;
    • Sending you administrative messages and information, including messages from Instructor(s)/Institute(s) and teaching assistants, notifications about changes to our Service, and updates to our agreements;
    • Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
    • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);

Manage your account preferences;

Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;

Solicit feedback from users;

Market and administer surveys and promotions administered or sponsored by Web Mentorz;

Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;

Identify unique users across devices;

Tailor advertisements across devices;

Improve our Services and develop new products, services, and features;

Analyze trends and traffic, track purchases, and track usage data;

Advertise the Services on third-party websites and applications;

As required or permitted by law; or

As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Who We Share Your Data With

We share certain data about you with Instructor(s)/Institute(s), other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent.

 

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

  • With Your Instructor(s)/Institute(s): We share data that we have about you (except your email address) with instructor(s)/Institute(s) or teaching assistants for course(s) you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to Web Mentorz, and your activities on Web Mentorz. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with Instructor(s)/Institute(s) or teaching assistants. We also enable our Instructor(s)/Institute(s) to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
  • With Other Students and Instructor(s)/Institute(s): Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and Instructor(s)/Institute(s). If you ask a question to an Instructor(s)/Institute(s) or teaching assistant(s), your information (including your name) may also be publicly viewable by other users depending on your settings.
  • With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
  • With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to Web Mentorz. For example, we work with Notes And Projects in India. Depending on your location, we may share your data with these partners.
  • With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and any other data enrichment services, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
  • To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
  • To Administer Promotions and Surveys: we may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
  • For Advertising: If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), and to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads.
  • For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
    • Permitted or required by law;
    • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
    • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
    • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
    • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
    • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of Web Mentorz, our users, employees, members of the public, or our Services.
    • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.

During a Change in Control: If Web Mentorz undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).

After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.

With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

5. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.

 

Web Mentorz takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measuresmay vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Web Mentorz, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact support@webmentorz.com with any concerns.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

  • To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
  • The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
  • To get information and control cookies used for tailored advertising from participating companies,see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance.To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
  • To opt out of allowing Google Analytics, or any other third party applications we are using on our platform to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on and the respective application Out-out mechanism.

If you have any questions about your data, our use of it, or your rights, contact us at privacy@webmentorz.com.

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that Web Mentorz collects and maintains as follows:

  • To update data you provide directly, log into your account and update your account at any time.
  • To terminate your account:
    • If you are a student, visit your profile settings page and make the changes you require.

 

  • If you are an instructor(s)/institute(s), visit your profile settings page and make the changes you require.
  • If you have any issues terminating your account, email usat support@webmentorz.com or via our Support Center.
  • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.

To request to access, correct, or delete your personal data, emailemail us at privacy@webmentorz.com. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

6.3 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children who are under age and legally not allowed to use the online services should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.

Parents who believe that Web Mentorz may have collected personal data from a child under those ages can submit a request that it be removed to privacy@webmentorz.com.

7. Jurisdiction-Specific Rules

For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify you and/or your agent’s identity before fulfilling your request.

Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “What Data We Get” and “How We Get Data About You.”

To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “What We Use Your Data For” and “Who We Share Your Data With.”

Most importantly, Web Mentorz does not sell your personal information or the personal information of any of our users.

Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.

The data that is processed by our Web Mentorz/Vedsar India Private Limited group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Web Mentorz and its processors.

 

8. Updates & Contact Info

When we make a material change to this policy, we’ll notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they’re posted. Please contact us via email with any questions, concerns, or disputes.

8.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

8.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in Web Mentorz's Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

8.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information protection manager) at privacy@webmentorz.com.

Cookie Policy

This Cookie Policy was last updated on November07, 2020

What are cookies?

Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on Web Mentorz. Cookies also allow us to remember things about your visits to Web Mentorz, like your preferred language, and to make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into Web Mentorz. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

Why does Web Mentorz use cookies and similar technologies?

We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

Authentication and security

  • To log you into Web Mentorz
  • To protect your security
  • To help detect and fight spam, abuse, and other activities that violate Web Mentorz’s agreements

For example, cookies help authenticate your access to Web Mentorz and prevent unauthorized parties from accessing your accounts.

Preferences

  • To remember data about your browser and your preferences
  • To remember your settings and other choices you’ve made

For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.

Analytics and research

  • To help us improve and understand how people use Web Mentorz

For example, cookies help us test different versions of Web Mentorz to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with Web Mentorz, like the links you click on.

We also work with a number of analytics partners, including Google Analytics who use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on. 

Personalized content

  • To customize Web Mentorz with more relevant content

For example, cookies help us show a personalized list of recommended courses on the homepage.

Advertising

  • To provide you with more relevant advertising

To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html.

Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests.

When using mobile applications you may also receive tailored in-app advertisements. Apple iOS and Android OSeach provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

What are my privacy options?

You have a number of options to control or limit how we and our partners use cookies:

  • Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser’s support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.
  • Flash cookies operate differently than browser cookies, so your browser’s cookie-management tools may not remove them.
  • To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance. To opt out of Google Analytics’ display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
  • For general information about targeting cookies and how to disable them, visit www.allaboutcookies.org.

Updates & Contact Info

From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.

If you have any questions about our use of cookies, please email us at privacy@webmentorz.com.

 

Restricted Topics

Web Mentorz does not permit publication of course(s) in some specific topic areas, or may permit the publication of the same only under certain  conditions. Subject matter may be excluded due to concerns that it is considered either harmful or offensive to students, or because it is otherwise inconsistent with the values and spirit of Web Mentorz or in violation of the laws prevalent in India.

We recommend that you reach out to the Trust & Safety team before building a course(s) on any of the following topics to ensure it will be eligible for publication. Please include as much detail as possible. 

It is the Instructor(s)/Institute’s responsibility to ensure their course(s) follows the letter and the spirit of the policy when submitting to the Quality Review Process. While the Trust & Safety Team will guide Instructor(s)/Institute(s) around smaller fixes, extensive coaching on how to build or update a course which is not available.

Restricted topics

Sexuality

Sexually explicit content or content with implied sexual activity is not permitted. Content around reproductive health and intimate relationships must be free of explicit or suggestive content. See also: Nudity and Attire. 

Examples that are not allowed:

  • Instruction on seduction, sexual techniques, or performance
  • Discussion of sex toys

Examples that are allowed:

  • Safe sex course(s)
  • Consent and communication

Nudity and attire

Nudity is permitted only when essential to learning within an artistic, medical, or academic context. Attire should be appropriate to the subject area of instruction, without unnecessary emphasis on exposed body parts.

Examples that are allowed:

  • Fine art and figure drawing
  • Anatomical illustrations
  • Medical footage or demonstrations

 

Examples that are not allowed:

  • Boudoir photography
  • Naked yoga
  • Body art

Dating and relationships

Content on attraction, flirtation, courtship, etc. are not allowed. Any other course(s) on long-term relationships must be in accordance with all Web Mentorz policies, including those involving Sexuality and Discriminatory Language.

Examples that are allowed:

  • Marital counselling
  • General discussions of intimacy within a course(s) focused on strengthening overall relationship

Examples that are not allowed:

  • Stereotyping on gender roles 

Weapons instruction

Content providing instruction in the making, handling, or usage of firearms or air guns is not permitted. All other course(s) providing weapons instruction must otherwise adhere to all Web Mentorz policy, including Violence and Bodily Harm.

Examples that are allowed:

  • How to disarm an attacker

Violence and bodily harm

Dangerous activities or behavior likely to impact health or result in injury cannot be shown. Glorification or promotion of violence will not be tolerated. 

Examples that are not allowed:

  • Self harm
  • Substance Abuse
  • Unhealthy weight management practices
  • Extreme body modification
  • Combat course(s) encouraging disproportionate aggression

Examples that are allowed:

  • Martial arts course(s)
  • Recovery programs for substance abuse

Animal cruelty

Treatment of animals such as pets, livestock, game, etc. must be in accordance with the recommendations of relevant animal welfare organizations.

Discriminatory language or ideas

Content or conduct fostering discriminatory attitudes on the basis of a group characteristic such as race, religion, nationality, disability, gender identity, sex, or sexual orientation will not be tolerated on the platform.

Illegal or unethical activities

Content must be in accordance with any applicable national law. Activities which are illegal in many jurisdictions may also be disallowed.

Examples that are not allowed:

  • Course(s) on cannabis use
  • Directions on cracking software access
  • Instruction in doxxing or other forms of harassment

Examples that are allowed:

  • Instruction on how to find coupons or cheat codes

Misinformation and misleading content 

Instruction which is intentionally misleading or that promotes ideas in opposition to the consensus in scientific, medical, or academic communities should not be posted.

Examples that are not allowed:

  • Vaccine hesitancy
  • Fringe theories

Sensitive or otherwise inappropriate topics or language

As a pan India learning platform with learners ranging from casual hobbyists to professional enterprise customers, we must take into consideration many sensitivities when evaluating content. 

We will examine not only the kind of topic under discussion, but also how those topics are presented. When providing instruction on a sensitive subject area, ensure that all associated course(s) materials treat that subject with care. Avoid language and imagery which is inflammatory, offensive or otherwise insensitive.

Content for young people

Web Mentorz is also set up to support underage learners. However, persons under the age of consent may not use the services. Those under 18 but above the age of consent may use the services only if a parent or guardian opens their account, handles any enrollments, and manages their account usage. 

As such, please ensure any subject matter oriented towards young students is clearly marketed to parents and guardians who will be supervising their learning. See Section 1 of Web Mentorz’s Terms of Use (change with ours) to learn more.  

How to report abuse

We reserve the right to add to and modify this list at any time. If you see a topic that you believe should not be on the platform, raise it for review by clicking sending an email to policy@webmentorz.complatformwith the subject line “Inappropriate Content – Course Title”.

 

Submit a Course(s) for Review

Our mission is to impart education and help everyone learn anything online pertaining to subjects covered by our website. In order to give students great learning experiences, we havecreated the quality review process only for recorded video & audio lectures and study notes.

Please Note: All live (Broadcast & Interactive types) classes will be the sole responsibility of the Instructor(s)/Institute(s). However, in order to maintain our standards and compliance with our policies our content team might review your live streamed class, once it has been conducted for the day.

Once your course(s) is ready to be published, you can submit your course(s) for review. Submitting a course for review will begin the Quality Review Process (change with ours). As soon as the review team approves your course(s), the URL will go live.

After your course(s) has been submitted, the Process Review Team will evaluate your course(s) and provide feedback on the course(s) quality checklist (change with ours). Once your course(s)is approved, it will be published and can be discovered in the Web Mentorzopen education platform.

Course(s) Landing Page

For the Course(s) Landing Page, each field needs to be completed before you can submit the course(s) for review. These include the following:

Course(s) Title and Subtitle

The course(s) title should inform students what they will learn and how and where they can apply that knowledge. For steps on how to add a course(s) title and subtitle, please click here (change with ours). Our quality guidelines for course(s) titles can be reviewed by clicking here (change with ours).

Course(s) Description

The course(s) description explains what your course(s) is about to potential students, and is integral in convincing students to purchase your course(s). Web Mentorz’s quality standards for creating course(s) descriptions can be viewed here (change with ours).

Basic Information

The basic information for a course(s) includes the course(s) language, the learning level (Beginner, Intermediate, Expert and All) and category.

In addition, you will have to submit a synopsis regarding  what is primarily taught in your course(s). For tips on how to select primary topics for your course(s), please refer to our Primary Topics(change with ours): Quickly Provide Key Information About Your Course(s) article (change with ours).

Course(s) Image

A course(s) image is critical to a course's success. It should grab the attention of the viewer and help them understand the essence of what the course(s) has to offer. For steps on how to upload an image for your course(s), please refer to this article (change with ours). Our quality standards for course(s) images can be viewed here (change with ours).

 

Instructor(s)/Institute Profile

The Instructor/Instituteprofile is your dedicated space to showcase your expertise and experience. Your profile and the profile of any visible co-instructors in the course(s) must be completed with a name, a photo, and a short description (50 words minimum), short video bite for Web Mentorz. For information on our quality standards for your instructor bio, please click here (change with ours).

Promo Video

The only field that is optional is the promo video, but we highly recommend that you create one as they can boost enrollments. This article (change with ours) shows how you can upload a promo video to your course(s).

Price

On the Price Tab, ensure you have selected the price of your course(s).

Submit Your Course(s)

  1. Once you have completed all the requirements for your course(s), click the Submit for Review icon.
  2. If you have not yet completed the identify verification process (required by all Instructor(s)/Institute(s)), and if prompted to do so, please provide all the relevant information for identification.
  3. Select your profile page URL and share it with friends and followers.

 

Terms of Use

These Terms of Use ("Terms") were last updated on November05, 2020.

Vedsar India Private Limited’s unit Web Mentorz’s mission is to improve lives through learning as its motto is Education For All. We enable anyone anywhere to create and share educational Course(s) (Instructor(s)/Institute(s) and to enroll in these educational Course(s) to learn (students). We consider our Open Education Platform model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us and our student and Instructor(s)/Institute(s) community. These Terms apply to all your activities on the Web Mentorz website, the Web Mentorz mobile applications, our APIs and other related services (“Services”).

If you submit for review, upload video(s), audio(s), study notes (pdf, doc, excel or any other educational content etc.) (from here onwards all live classes, videos, audios,study notes in any format, bundle of all these to form a package will be collectively referred to as“Course/Courses/Course Material”) or publish a course material or any other educational content on the Web Mentorz platform, you must also agree to the Instructor(s)/institute(s) Terms (hyperlinked with our). We also provide details regarding our processing of personal data of our students and Instructor(s)/Institute(s) in our Privacy Policy (hyperlinked with our).

Table of Contents

1. Accounts

You will need to have an account to access most of the activities on our platform. It is advised to keep your password somewhere safe, because you will be held responsible for all activity associated with your account. If you suspect someone else is using your account, it is your duty to inform the same to our support team as soon as you suspect the same. You undertake that you have reached the age of consent for online services in India to use Web Mentorz.

 

You need an account for most activities on our platform, including to purchase or download courses or enroll in a course or to submit a course for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Web Mentorz will not intervene in disputes between students or Instructor(s)/Institute(s) who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.

 

2. Course Enrollment and Time Defined Access

When you become a subscriber of our services or enroll in a course available on our website, you will be granted  a license from us to view it via the Web Mentorz Services and for no other use. Any illegal activity pertaining to transfer or reselling the said educational or any other material available to you as a subscriber(s) without our written consent will entail civil as well as criminal liability. The plan purchased by you on our website will  grant you a defined time access license based on the plan/package you have purchased, except in emergency cases when we must disable the course because of legal or policy reasons.

Under our Instructor(s)/Institute(s)Terms(hyperlinked with our), when Instructor(s)/Institute(s) publish or submits a course on Web Mentorz for review, they grant Web Mentorz a license to offer a view, buy and download license of the course to the students. This means that we have the right to sublicense the course(s)to the students who purchase or enroll in the course(s). As a student, when you subscribe our platform and view or download courses or enroll in a course, whether it’s a free or paid courseyou are getting a license from Web Mentorz to view the course via the Web Mentorz platform and Services, and Web Mentorz is the licensor of record. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on any other online platform/sites).

In legal, more complete terms, Web Mentorz grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Web Mentorz authorized representative. This also applies to content you can access via any of our APIs.

We generally give a time defined access license using different Subscription Packages to our students when they enroll in a course(s)and have an active subscription plan. However, we reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines (hyperlinked with our). Instructor(s)/Institute(s) may decide at any time to no longer provide teaching assistance or Q&A services in association with a course. To be clear, the time defined access is to the course content but not to the Instructor(s)/Institute(s).

 

3. Payments, Credits, and Refunds

Whenever you make a payment using of any of the payment options available on our website and subscribe to any of the course(s) available on Web Mentorz, we at Web Mentorz give you an option to opt out of one course and subscribe another one available on our website. This can be done by you once within 30 days of making the payment and thereafter within 15 days after the said 30 days stated above, which means within a maximum period of 45 days of making the purchase. Under any circumstances the said change cannot be made in violation of the said conditions aforestated, which means the same can be done only two times. In case of any difference in the cost of the course(s) opted by you within the said period as stated above, you will have to pay the difference of amount and in case the cost is less than what you have already paid, the same will lie in your account and can be utilised by you at a later stage, when you subscribe to any other course available on Web Mentorz.

3.1 Pricing

The prices of courses on Web Mentorz are determined based on the terms of the Instructor(s)/institute(s) Terms(hyperlinked with our) and our Promotions Policy. In some instances, the price of a course offered on the Web Mentorz website may not be exactly the same as the price offered. Due to the policies around implementing sales and promotions.

We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available only to new users.

If you are a student located in thestate of India where use of sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. Depending on your location, the price you see may include such taxes, or tax may be added at checkout.

3.2 Payments

You agree to pay the fees for subscriptionand courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as UPI or any other digital payment or mobile wallets payments etc.) for those fees. Web Mentorz works with third party payment processing partners to offer you the most convenient payment methods to keep your payment information secure. Check out our Privacy Policy(hyperlinked with our) for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payment.

3.3 Refunds and Refund Credits

If the course you purchased is not what you were expecting, you can request, within 30 days of your purchase of the course, that Web Mentorz apply a refund to your account. We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment processing partners, the platform from which you purchased your course (website or mobile app), and other factors. No refund is due to you if you request it after the 30-day guarantee time limit has passed. However, if a course you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-day limit. Web Mentorz also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud.

To request a refund, you can send us an email on support@webmentorz.com with the subject line as Refund: followed by for what you need the refund. As detailed in the Instructor(s)/institute(s)Terms(hyper linked with our), Instructor(s)/Institute(s) agree that students have the right to receive these refunds.

If we decide to issue refund credits to your account, they will be automatically applied towards your next course purchase on our website or mobile applications. Refund credits may expire if not used within the specified period of 30 days from the date the credits start appearing in your account, and have no cash value.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of a course that you want to refund or if you’ve previously refunded a course, we reserve the right to deny your refund, ban your account, and/or restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms or our Trust & Safety Guidelines(hyper linked with our), you will not be eligible to receive a refund.

3.4 Gift and Promotional Codes

Web Mentorz or our partners may offer gift and promotional codes to students. Certain codes may be redeemed for prepaid credits applied to your Web Mentorz account, which then may be used to purchase eligible courses on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific courses.

These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your Web Mentorz account. Gift and promotional codes offered by Web Mentorz may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, Web Mentorz may determine which of your credits to apply to your purchase.

4. Content and Behavior Rules

Web Mentorz retains the right to block your account in case of any illegal activity being done by you or someone else, in case the account is hacked and the same will be informed to you immediately. However, you will be held solely responsible for any content posted on our website from your account. It is our advice to keep all the reviews, questions, posts, feedbacks, and any other content that you upload, in line with our Trust and Safety Guidelines as well as the prevalent laws. Any violation of the said conditions as stated above will entail civil as well as criminal liability and you will be solely responsible for the same.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that are applicable to you.

You agree not to upload any content or technology (including information on encryption) whose export is specially controlled under the Export Administration Regulations or other applicable regulations.

If you are a student, the Services enable you to ask questions to the Instructor(s)/Institute(s) of courses you are enrolled in, and to post reviews and ratings of courses. For certain courses, the Instructor(s)/Institute(s) may invite you to submit content as “homework or assignment” or tests. Don’t post or submit anything that is not yours.

If you are an Instructor(s)/Institute(s), you can submit courses for publication on the platform and you can also communicate with the students who have enrolled in your courses. In both cases, you must abide by the law and respect the rights of others: you cannot post any course, question, answer, review or other content that violates applicable local or national laws or regulations of the country. You are solely responsible for any courses, content, and actions you post or take via the platform and Services and their consequences. Make sure you understand all the copyright restrictions set forth in the Instructor(s)/institute(s) Terms (hyper linked with our) before you submit any course for publication or review on Web Mentorz.

If we put on notice that your course or content violates the law or the rights of others (for example, if it is established that it violates intellectual property or image rights of others, or is about an illegal activity), if we discover that your content or behavior violates our Trust & Safety Guidelines (hyper linked with our), or if we believe your content or behavior is unlawful, inappropriate, or objectionable (for example if you impersonate someone else), we may remove your content from our platform. Web Mentorz complies with copyright laws. Check out our Intellectual Property Policy (hyper linked with our) for more details.

Web Mentorz has discretion in enforcing these Terms and our Trust & Safety Guidelines (hyper linked with our). We may terminate or suspend your permission to use our platform and Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the platforms even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our platforms and services.

If one of our instructor(s)/institute(s) has published a course that infringes your copyright or trademark rights, please let us know. Our Instructor(s)/institute(s) Terms (hyper linked with our) require our instructor(s)/institute(s) to follow the law and respect the intellectual property rights of others. For more details on how to file a copyright or trademark infringement claim with us, see our Intellectual Property Policy(hyper linked with our).

5. Web Mentorz’s Rights to Content You Post

 

The intellectual property rights pertaining to the  content you post to our platform, including your course(s) will remain yours. As per the agreed terms we shall be allowed to share the said content to anyone through any media, as well as  promoting the same  via advertising on other websites or other social media apps/websites.

The content you post as a Student(s) or Instructor(s)/Institute(s) (including courses) remains yours. By posting course(s) and other content, you allow Web Mentorz to reuse and share it but you do not lose any ownership rights you may have over your content. If you are an Instructor(s)/Institute(s), be sure to understand the course licensing terms that are detailed in the Instructor(s)/institute(s)Terms(hyper linked with our).

When you post content, comments, questions, reviews, and when you submit to us ideas and suggestions for new features or improvements, you authorize Web Mentorz to use and share this content with anyone, distribute it and promote it on any platform and in any media, and to make modifications or edits to it as we see fit.

In legal language, by submitting or posting content on or through the platforms, you grant us a worldwide, non-exclusive(with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your content (including your name and image) in any and all media or distribution methods (existing now or later developed). This includes making your content available to other companies, organizations, or individuals who partner with Web Mentorz for the syndication, broadcast, distribution, or publication of content on other media, as well as using your content for marketing purposes. You also waive any rights of privacy, publicity, or other rights of a similar nature applicable to all these uses, to the extent permissible under applicable law. You represent and warrant that you have all the rights, power, and authority necessary to authorize us to use any content that you submit. You also agree to all such uses of your content.

6. Using Web Mentorz at Your Own Risk

Anyone can use Web Mentorz to create and publish courses and we enable Instructor(s)/Institute(s) and students to interact for teaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and for the said event(s), Web Mentorz will not be liable and can in no way be held responsible. The said activities being performed by you on our website will entirely be at your own risk.

Our platform model means we do not review or edit the courses for legal issues, and we are not in a position to determine the legality of course content. We do not exercise any editorial control over the courses that are available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the courses. If you enroll in a course, you rely on any information provided by aninstructor(s)/institute(s) at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. Web Mentorz has no responsibility to keep such content from you and no liability for your access or enrollment in any course(s), to the extent permissible under applicable law. This also applies to any courses relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of courses, and by enrolling in such courses you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your enrollment in a course.

When you interact directly with a student or an Instructor(s)/Institute(s), you must be careful about the types of personal information that you share. While we restrict the types of information Instructor(s)/Institute(s) may request from students, we do not control what students and Instructor(s)/Institute(s) do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ Instructor(s) nor are we are responsible or liable for any interactions involved between instructor(s)/institute(s) and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructor(s)/institute(s)or students.

When you use our Services, you will find links to other websites that we don’t own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

7. Web Mentorz’s Rights

We own the Web Mentorz platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our team. No one is permitted to use them without our written consent.

All right, title, and interest in and to the Web Mentorz platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by Instructor(s)/Institute(s) and students) are and will remain the exclusive property of Web Mentorz and its licensors. Our platforms and services are protected by copyright, trademark, and other laws of India and foreign countries. Nothing gives you a right to use the Web Mentorz name or any of the Web Mentorz trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Web Mentorz or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the Web Mentorz platform and Services:

  • access, tamper with, or use non-public areas of the platform (including content storage), Web Mentorz’s computer systems, or the technical delivery systems of Web Mentorz’s service providers.
  • disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.
  • copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the Web Mentorz platform or Services.
  • access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.
  • in any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as Web Mentorz); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

8. Miscellaneous Legal Terms

These Terms are in the nature of a  contract, and the clauses mentioned herein contain important legal terms and conditions that protect you as well as us from the innumerable things that could happen and  clarify the legal relationship between us and you.

8.1 Binding Agreement

You agree that by registering, accessing, or using our Services, you are agreeing to enter into a legally binding contract with Web Mentorz. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

If you are an Instructor(s)/Institute(s) accepting these Terms and using our Services on behalf of a company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so.

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us (which include, if you are an instructor(s)/institute(s), the Instructor(s)/Institute(s) Terms (hyper linked with our) and the Promotions Policy(hyper linked with our).

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

The following sections shall survive the expiration or termination of these Terms: Sections 2 (Course Enrollment and Time Defined Access), 5 (Web Mentorz’s Rights to Content You Post), 6 (Using Web Mentorz at Your Own Risk), 7 (Web Mentorz’s Rights), 8 (Miscellaneous Legal Terms), and 9 (Dispute Resolution).

8.2 Disclaimers

It may happen that our platform is down, either for planned maintenance or because something goes down with the site. It may happen that one of our Instructor(s)/Institute(s) is making misleading statements in their course. It may also happen that we encounter security issues. These are just examples. You accept that you will not have any recourse against us in any of these types of cases where things don’t work out right. In legal, more complete language, the Services and their content are provided on an “as is” and “as available” basis. We (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any content) is entirely at your own risk.

We may decide to cease making available certain features of the Services at any time and for any reason. Under no circumstances will Web Mentorz or its affiliates, suppliers, partners or agents be held liable for any damages due to such interruptions or lack of availability of such features.

We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

8.3 Limitation of Liability

There are risks inherent to using our Services, for example, if you enroll in a health and wellness course like yoga, and you injure yourself. You fully accept these risks and you agree that you will have no recourse to seek damages against even if you suffer loss or damage from using our platform and Services. In legal, more complete language, to the extent permitted by law, we (and our group companies, suppliers, partners, and agents) will not be liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or personal injury or death), whether arising in contract, warranty, tort, product liability, or otherwise, and even if we’ve been advised of the possibility of damages in advance. Our liability (and the liability of each of our group companies, suppliers, partners, and agents) to you or any third parties under any circumstance is limited to the greater of one thousand Indian Rupee (₹1000) or the amount you have paid us in the six (6) months before the event giving rise to your claims.

8.4 Indemnification

If you behave in a way that gets us in legal trouble, we may exercise legal recourse against you. You agree to indemnify, defend (if we so request), and hold harmless Web Mentorz, our group companies, and their officers, directors, suppliers, partners, and agents from an against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) the content you post or submit, (b) your use of the Services (c) your violation of these Terms, or (d) your violation of any rights of a third party. Your indemnification obligation will survive the termination of these Terms and your use of the Services.

8.5 Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Uttar Pradesh, India without reference to its choice or conflicts of law principles. Where the “Dispute Resolution” section below does not apply, you and we consent to the exclusive jurisdiction and venue of Local Courts & High Court Of Allahabad In Allahabad (Prayagraj), Uttar Pradesh, India.

8.6 Legal Actions and Notices

No action, regardless of form, arising out of or relating to this Agreement may be brought by either party more than one (1) month after the cause of action has accrued.

Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to notices@Web Mentorz.com).

8.7 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

8.8 No Assignment

You may not assign or transfer these Terms (or the rights and licenses granted under them). For example, if you registered an account as an employee of a company, your account cannot be transferred to another employee. We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

9. Dispute Resolution

In case of any dispute between us of any nature, the same should be referred to our dispute resolution team by sending us an email at legal@webmentorz.com and in the event that the same is not resolved, the said dispute can be referred to Arbitration to be held at Prayagraj, by a single arbitrator, in accordance with the provisions of the Arbitration and Conciliation Act, 1996.

This Dispute Resolution section applies only if you live in India. Most disputes can be resolved, so before bringing a formal legal case, please first try contacting our Support Team.

 

9.3 The Arbitration Process

Any disputes that involve a claim of less than ₹10,000 INR must be resolved exclusively through binding non-appearance-based arbitration. A party electing arbitration must initiate proceedings by filing an arbitration demand with the INDIAN COUNCIL OF ARBITRATION (ICA). The arbitration proceedings shall be governed by the ICA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer-Related Disputes. You and we agree that the following rules will apply to the proceedings: (a) the arbitration will be conducted by telephone, online, or based solely on written submissions (at the choice of the party seeking relief); (b) the arbitration must not involve any personal appearance by the parties or witnesses (unless we and you agree otherwise); and (c) any judgment on the arbitrator’s rendered award may be entered in any court with competent jurisdiction. Disputes that involve a claim of more than ₹10,000 INR must be resolved as per the ICA’s rules about whether the arbitration hearing has to be in-person.

9.5 Changes

Notwithstanding the “Updating these Terms” section below, if Web Mentorz changes this "Dispute Resolution" section after the date you last indicated acceptance to these Terms, you may reject any such change by providing Web Mentorz written notice of such rejection by mail or hand delivery to Vedsar India Private Limited, or by email from the email address associated with your Account to notices@webmentorz.com, within 30 days of the date such change became effective, as indicated by the "last updated on" language above. To be effective, the notice must include your full name and clearly indicate your intent to reject changes to this "Dispute Resolution" section. By rejecting changes, you are agreeing that you will arbitrate any dispute between you and Web Mentorz in accordance with the provisions of this "Dispute Resolution" section as of the date you last indicated acceptance to these Terms.

10. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and Web Mentorz reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

11. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.

Thanks for teaching and learning with us!

 

Trust & Safety FAQ

Why are there rules in the first place?

Web Mentorz is committed to ensuring that students have a safe and engaging learning environment, and Instructor(s)/Institute(s) are set up for success. Our rules exist to ensure we protect student’s learning experience and enable positive, healthy interactions between Instructor(s)/Institute(s) and students.

How will I be notified of a strike?

You'll receive an email from policy@webmentorz.com about the strike, the reasonwhy you received it, and the consequences. We'll be thoughtful and fair about how we determine if there's a policy violation as well as how we apply consequences. We encourage you to provide context and ask questions. We’re here to help, you'll have the opportunity to speak with someone on our team.

You'll also see that your feature has been disabled when you attempt to use it, and see a notification that says your access to the feature has been temporarily suspended on some or all of your course(s) due to a policy violation.

What happens if my co-Instructor(s)/teaching assistant(s) has a strike?

If your co-Instructor(s)/Institute(s) has a strike, then all the courses that your Instructor(s)/Institute(s) teaches will be affected.

What if my co-Instructor(s)/teaching assistant(s) has a strike and I remove him/her as an Instructor(s)/teaching assistant(s) from my course?

If you remove your co-Instructor(s)/teaching assistant(s) who has a strike, and you don’t have a strike, then your course will revert back to having all your features enabled.

How long are the strikes valid?

We'll re-evaluate the strikes on your account on a six-month rolling basis.

How are you monitoring and catching bad behavior?

We hear from our students and Instructor(s)/Institute(s) who write to policy@webmentorz.com. We also proactively monitor on-site behavior and reach out to students and Instructor(s)/Institute(s) when we identify policy violations.

 

 

Does every Instructor(s)/Institute(s) get Strike 0 to 4 or does it depend on the nature of the violation?

In most cases, Instructor(s)/Institute(s) will see a linear escalation where they'll get a warning, and then three strikes. If there are more than three strikes we'll ban access to Web Mentorz and un-list the courses from the Open Education Platform. However, we reserve the right to escalate the consequences if the violations are severe.

 

Trust &Safety_General Student Behaviour

As a student, you are responsible for all activity on the platform. This includes the content that you post or otherwise create on our platform, such as reviews, questions, posts, messages, and any other content you share. 

In addition to any restrictions in the Terms of Use, and Web Mentorz’s Trust & Safety Policies, you agree that you will not:

  • post or provide any content or information that is inappropriate, offensive, racist, hateful, sexist, racially or ethnically objectionable, pornographic, false, misleading, incorrect, infringing, defamatory, libelous, invasive of another’s privacy, relating to or encouraging money laundering or gambling, or otherwise unlawful in any manner;
  • post or provide any content or information that harms minors in any way; 
  • post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
  • engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
  • impersonate another person, gain unauthorized access to another person's account, or otherwise deceive or mislead others about the origin of the content or information;
  • frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services; or
  • abuse Web Mentorz resources, including support services.

 

If you’re accessing our Services as a student located in India, then these terms also include, and you agree to comply with, the provisions of Information Technology Act, 2000 as well as the Rules and Regulations made there under as well as other laws prevalent in India, as amended from time to time, with regard to usage of Websites. 

Violations of Web Mentorz’s Terms of Use or other policies may result in restrictions against your account, up to and including a ban from the platform.

 

 

WebMentorz Review System Guidelines

The primary purpose of student reviews on Web Mentorz is to help prospective students evaluate if a course is a match for their learning goals. Our review system empowers students to find and enroll in the courses that are most likely to fit their needs. Written reviews also provide Instructor(s)/Institute(s) with direct feedback which can help them improve their content.

In order for the review system to be effective, students must trust that the system is fair and that Web Mentorz is a neutral party. Instructor(s)/Institute(s)can flag reviews, but Web Mentorz will only remove them if they meet the specific, objective criteria outlined below.

Web Mentorz removes reviews in several scenarios:

 

1. Reviews removed by the Automatic (Spam) Review Filter: If a review, along with the behavior of the reviewer, scores high in our algorithm as potentially spam, the review will not appear. Web Mentorz scans all student ratings and reviews to identify those that are likely to be inauthentic. We incorporate many data points to ensure course feedback reflects the engaged, unbiased opinions of learners with a genuine interest in the course material.

Occasionally, reviews left by friends and family have been hidden by this filter. If you believe that a review has been removed incorrectly, you can let us know at policy@webmentorz.com. While we are unable to provide any details about the filter, we will investigate to confirm that everything is working as intended.

2. Negative reviews reported as policy abuse: Anyone on Web Mentorz can report a review as an abuse of Web Mentorz’s policy, at which point our policy team will examine whether the review meets one of the criteria that warrants removal.

3. Reviews acquired improperly(change with ours): Instructor(s)/Institute(s) are expected to follow Web Mentorz’s rules against manipulating or influencing reviews, as well as the spirit of the review system as a tool for students to help each other evaluate courses.